Hacking rumours quashed amid NPS and CRC IT chaos

Napo members in the NPS and CRCs have been left feeling more than frustrated since chaos gripped IT systems this week.

Napo GS Ian Lawrence and National Chair Katie Lomas tackled the employer at yesterday's Trade Union Engagement Meeting, who quickly put to bed any rumours that the system had fallen victim to external attacks. Instead it seems that a glitch resulting from a system upgrade of 45,000 members is to blame.

The employer offered apologies and assurances that there will be minimum disruption going forward, and in return, Napo asked for measures to be taken to ensure staff were not held responsible for failing to meet targets during periods of IT failures.

A full briefing was issued to all Napo members today including advice for members who have been affected by IT failure.

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